FAQ
- I have not received the Currency purchased. What should I do?
- I would like to refund a purchase. What should I do?
- Why can I not connect to my Basketball Rivals account using Facebook?
- Do my match rewards expire?
- Why was my team's Nationality changed?
- Why do I lose so much Skill?
- I suspect a player of hacking. What should I do?
- Why can I send gifts to players that are not in my team?
- The gifts received from other players expire?
- How can I change my username?
- How can I become the captain of a team?
- How to submit a ticket?
- Why is my account banned?
- I lost access to my Facebook account, can I synchronize my player account with another Facebook profile?
- Is Basketball Rivals free to play?
- How are players assigned to a Match Play?
- How can I change my in-game Nationality?
- How to get Gold and Energy?
- Why can’t I log in with a new account?